2012年3月20日星期二

I fixed my 2wire 2701hgv W drop outs!


There are many discussions going about the 2wire 2701hgv w modem and the ongoing drop out issues being experienced with BigPond.
My Drop outs where very frequent and were always relating to the DSL Light flashing red every 5 – 8 minutes. Didn't need much data to go through the network either, just a couple of pages of facebook.com or domain.com.au and it would fail again.
I have been on many calls with Telstra to try and get this resolved. I have tried everything to fix it but with no luck. HOWEVER, today i noticed a comment on a thread that suggests that one should never run their modem on 802.11b/g and try switching to 802.11b only. I thought to try this and when I did this the drop out issues completely stopped.
I have been surfing away for the afternoon; have run testing with 2 people using different laptops, (vista and mac) and tried everything to recreate a drop out. We just can’t seem to get it to happen now. I am VERY HAPPY. I have not had one drop out yet. Now while I'm saying it might be early, i would normally have had about 15 or 20 drop outs by now and can say that I have had 0 ZERO!!!
Here is how to change your wireless mode to 802.11b to stop the 2wire 2701hgv W from dropping out on a ADSL 2 connection.
Open your preferred web browser and go to http://10.0.0.138/
Click on the home network tab at the top of the page.
On the right hand side you will see 'wireless settings', click on the edit settings button.
Scroll down until you see additional settings.
Change the wireless mode to 802.11b
Click Save.
When the page refreshes, you can close the browser.
My only question now is WHY has Telstra not come to realize that this will fix the drop out issue on the 2wire 28701hgv W modem?


My only question now is WHY has Telstra not come to realize that this will fix the drop out issue on the 2wire 28701hgv W modem?
I work in wifi tech support at BigPond and I always advise customers to do this to fix adsl issues on adsl 2... alternately changing to 802.11g only but changing the maximum connection rate to 18Mbits works a bit better and is a bit faster