Performance Review

HearingLife Bondi Junction

After the first month of independent clinical working in HearingLife, today I have the first performance review with the state manager. He was in Wollongong so the review was on the phone. We talked about 30 minutes. It was a informal style talking, he just asked me whether I want to work in here for a long time running, how about my feeling in here and whether I have any concerns in clinics I am working so far. Actually, I am really happy with this new position. So I gave him a very positive feedback, he was happy with that. I also know at least now, there is no any complaint to me from clients and colleagues. I also asked me which clinic was my prefer one in Hurstville and Bondi Junction. I honestly said I like Bondi more than Hurstville as I can try different hearing aids in Bondi but in Hurstville I more likely to focus on OHS clients and free hearing aids. When the review finished, I felt that I did nothing wrong. Hopefully, he also thought that.

Today's clinic is busy and quite normal day, no surprise, but I nearly got my first private hearing aid fitting done. And so far I satisfied with my relationship with the clients in here. When I started work in HearingLife, a few persons told me that the clients in Bondi is the hardest client to deal with in NSW, but I though it is not so bad so far, I am quite confident now.

Feedback

HearingLife Hurstville

With my limited experience in fitting sonic hearing aids, I think the feedback is the major problem, especially in the customer hearing aids. When I fitted the ITE to ITC hearing aids from OHS free Natura 6 to Top end Velocity 24, the feedback is a really problem. In today's fitting for a Natura Pro ITE, the feedback is significant, but the possible reason maybe the shell was not made very well. I had to put the high frequency gain in very low position to reduce the feedback noise. The feedback cancellation circle was not useful at all.

I had met same problem in last several weeks in Bondi Junction that maybe the reason what there is no powerful hearing aid in Sonic serials. I think the possible resolution is choose the High Noise program as the only program setting for various environments to shunt down the high frequency feedback. Also, reduce the venting size.