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Does Hearing Aids Need Program

HearingLife Hurstville

I have to study for two years for Master degree and several years training for a qualified audiologist. However, one client walked in clinic and want to buy a hearing aid. He had experience several hearing tests and tried different hearing aids before. All other audiologist done was to connect the hearing aids to computer and try to program them to meet client's hearing needs, but he was totally unhappy for both hearing aids and service from audiologist. Although this thing happened in other provider, I think I almost did same thing in past. So do we need a long training for providing a bad service/ Did a hearing aids need to program?

This client just want to buy a hearing aid with basic features and do not need to be program. I gave him a hearing aid to trial. I did not know his audiogram and previous hearing aid fitting experience. He did show me his current hearing aids but there was nothing write on it (Everton?) What I did was just put battery in the hearing aid and insert hearing aid into his ear. Let me see how is going.