2009年10月15日星期四

2009年10月13日星期二

Does Hearing Aids Need Program

HearingLife Hurstville

I have to study for two years for Master degree and several years training for a qualified audiologist. However, one client walked in clinic and want to buy a hearing aid. He had experience several hearing tests and tried different hearing aids before. All other audiologist done was to connect the hearing aids to computer and try to program them to meet client's hearing needs, but he was totally unhappy for both hearing aids and service from audiologist. Although this thing happened in other provider, I think I almost did same thing in past. So do we need a long training for providing a bad service/ Did a hearing aids need to program?

This client just want to buy a hearing aid with basic features and do not need to be program. I gave him a hearing aid to trial. I did not know his audiogram and previous hearing aid fitting experience. He did show me his current hearing aids but there was nothing write on it (Everton?) What I did was just put battery in the hearing aid and insert hearing aid into his ear. Let me see how is going.

2009年10月9日星期五

Must Be Careful Under Time Pressure

HearingLife Bondi Junction

Today there was a full calendar waiting for me when I arrived clinic. I have to work under time pressure from first appointment. For the first client, he need a quote of hearing price for his private health funding, and he could not provide any informtion for his previous hearing aids fitting history. I provide the top end ITC hearing aid for him. However, I wrote a price for OHS client though he was a totally private client. Thanks God I find this problem when he leave and contacted him straight away and send a new quote to him.

The last client, I also have to spend long time to talk with the client's daughter, she is a GP doctor. I finally finished all work just at the close time. When I order the free hearing aid for this client, I just wrote a top up hearing aid, fortunately, I also find this mistake before the order was processed.

I must be very careful when I worked under time pressure.

Now I will face my first preformance with manager. To be honest. I like this job so far.

2009年10月4日星期日

Impressive Church Camping


Burwood Presbyterian Church




This weekend we have a camping at Vision Valley with Burwood Presbyterian Church. To be honest, before I leave to attend the camping, I felt tired and a little bit frustrating for some recent church issue. However, this camping is a very good time for me to have a rest from busy work and family duty. Meanwhile I have developed deep friendship with my friends in church specially for the friends from Mandarin group. It is an impressive experience.

Also I like the camping talking form David Burge, he have provided us with three very interesting and encourage sermons about his mission in Mogolia.

I like this camping. Hoping we have other one next year.