No New Order

HearingLife Hurstville

After a very busy October, the first clinic day in Nov is a comparative quiet. I just fitted a top up Velocity 6 CIC, client is happy with the hearing aid, hopefully he can used it very well. There are some other screening and full hearing test with OHS vouchers, but all of them could not be go ahead for a hearing aids discussion.

Look back to October, I am the forth busiest audiologist in whole state. If considering I am only work 2 days per week, I think it is not bad achievement. I need to keep going and keep busy in Nov. I am on the track now.

彩虹之约

天作之盒

“你知道吗？彩虹是圆的，它的一半在我们的天上，一半在另一个世界，当我们完成了上帝交给我们的使命，我们就可以见到彩虹的另一半”

谢婉雯和陈俊兴都是医生，他们在医院相识，相恋。同时他们又都是基督徒，在生活中，在事业上，他们都把自己交托在主的手中，不管他们的生活中有什麽困难和挫折他们从未放弃对主的信心。他们在这个世界上短暂而平静的生活同样可以感动他们身边的人。“当你遇到有不开心的事，就把它写在纸上放到盒子里，天上的主会为你解决所有的烦恼”，他们用自己的承诺让周围的每一个人相信主就在我们身边，他从未离开过我们。

“天作之盒”是香港影音使团制作的福音电影，它是根据真人真事改编而成，因为主人公是医生，所以感触很深，作为医生即使我们读再多的书，有再多的临床经验，我们也不可能治好每一个病人，有时甚至我们对自己的家人，同事，或我们自己本身的病痛也没有办法。在那种时候让人感到 很无力，很软弱。我的同事中有人当年也和影片中的谢婉雯一样参加过sars的抢救工作，当时所承受的压力我也可以感觉得到，当时自己也觉得心和他们同在。有时候也会象影片中的谢婉雯一样，在最痛苦的时候不禁要问“上帝啊，你在哪里？” 每当我们发自内心的去呼求他的时候，主都会回应我们，他都会安抚我们的心，他都会让我们明白我们还有我们的使命没有完成，而我们的主已经在另一个世界为我们预备了更加美好的彩虹。每当我们看到彩虹的时候我们许愿，主的应许永远都不会落空。

影片中的音乐也同样感人，“爱是不保留”，ahwa已经在小组聚会的时候和我们分享过，当时就觉得非常touch，这次在影片中的中出现就更是感动。“我已决定今生再没有所求，唯望得主称赞已足够” 让我们把所有的烦恼，忧惧，恐惧都交托在我们的主手中吧，天上的父会给我们力量和勇气去完成我们的使命。

谢谢shun分享这部影片给我们。

天作之盒

导演：关信辉

主演：蔡少芬，谢君豪

Second Month Finished

HearingLife Bondi Junction

This is my second months of independent clinic work in HearingLife. Today is the last day., I fitted seven hearing aids one day. I got some private clients and home trial. It is very busy day but it will be a good finalisation in this month.

I first time realised that many clients preferred to in the ear hearing aids rather than the open-fitting. Meanwhile the refit is also a issue in OHS clients. I think the refit will not cause any commission but a potential for the OHS audit argument. To be honest, I have to reduce the refit in future.

Today I get a good home trial Touch 24 and hope I can fit out my first Touch 24. It is cute. I like it.

Tricky Clients, Tricky Hearing Aids

HearingLife Hurstville

Today I met two complicated cases. The first one, I discussed with him at last appointment, and he was happy with a free Half Shell hearing aids, but today when he back he said he had seen one of his friends got a smallest hearing aids with little top up, he was not happy with the ones I ordered for him. For his mild to severe hearing aids, I would not recommend a CIC hearing aids as the target will be hard to march. Meanwhile there is no free CIC I can offer to him. After a further discuss and argue, he want to change to a top up hearing aid but keen to CIC. What I can do? Just explain to him that I can fit CIC for him but am not sure whether it will be enough for him, and if he still don't like it, he have to pay $ 75 for it.

Second one, client come to clinic for a home trial. He already get $4000 claim from a insurance company. So he trial 2 different RITE and Open fitting BTE, but still not happy for the sounds from hearing aid. It take me too long to deal with him. Finally, he and his wife decided to get a top end CIC hearing aids, quite same situation with the first client, he also had a severe to profound hearing loss. As he is private client, I just order what he want.

In these several weeks, I found the sound in sonic hearing aids have a little bit problems. I am not sure if it is because I fitting process or the products. However, I concerns for the feedback problems in Touch hearing aids and the options in noise reduction program. I need be careful in fitting it. Meanwhile, in my experience, the Touch hearing aids are not very welcome as I expected. There are some concerns on it. I think the customer hearing aids looks like more easy to manage.

Today these two clients made me tired, and there is a potential for further problem, but I am confident for what I have done is right. It is the first time I felt challenging in here.